Excerpted from Full Tilt Poker Support Email:
Upon review of your account, I have determined that your account was
logged in from a foreign IP address at approximately 21:53 ET.
Furthermore, it appears the individual who accessed your account sat at
the real money tables and proceeded to lose $582.45 playing $0.5/$1 No
(Blah Blah Blah, it's probably some virus/spyware on your computer...)
Having said that, please realize that Full Tilt Poker can not be held
responsible for any funds lost under these circumstances. We apologize
that this is the case, and there is nothing more we can about your lost
Not only are they doing nothing about the person who stole my money, they are doing nothing to help me find them. I have no IP address, no ISP, nothing. There are no details about the person who received the chip dumps. They won't give me hand histories to see for myself.
They are completely and totally useless, and their site cannot be trusted.
Since that's about the amount I collected from them in blog ads, I figure it's a wash. I would not feel safe ever depositing money there again. There is no spyware/keylogger on my computer. I have no idea how this happened, so I have no idea if it will happen again.
I will miss the Mookie.